How We Respond to Complaints

  • When a complaint is received, it will be logged and assigned to a Code Enforcement Officer.
  • The assigned Officer investigates each complaint to determine if a violation exists. If evidence exists that a violation may have occurred, the Code Enforcement Officer may send a notice to the responsible party (usually the property owner).
  • Cases may remain open for some time, based on the nature of the violation.
  • If the violation is confirmed, a Notice of Violation and/or an Administrative Citation will be issued.
  • If the violation notice is not properly abated and the violation continues, further enforcement action will be taken.
  • Non-compliant cases may be referred to the City Attorney's Office for litigation.

Code-Compliance-Process-Chart